Privacy Policy

1 Introduction

Ninoska Padron, doing business as EQUO ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

This policy applies to all users of https://myequo.space and is compliant with the Federal Trade Commission Act (15 U.S.C. § 45) and applicable U.S. state privacy laws.

2 Information We Collect

We collect only the minimum data necessary to provide and improve our services.

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information We Do NOT Collect

• Social Security Numbers or government IDs
• Sensitive financial account credentials
• Health or biometric data

3 How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments through Stripe
• Provide customer support
• Send transactional emails (receipts, password resets)
• Send service announcements or policy updates
• Detect and prevent fraud or abuse
• Improve the Platform's features and performance
• Comply with legal obligations

4 Payment Processing — Stripe

All billing and payment transactions are handled by Stripe, Inc., a PCI-DSS Level 1 certified payment processor.

When you enter payment details on EQUO:

• Your card data is transmitted directly and securely to Stripe
• We receive only a tokenized reference (no full card number)
• Stripe's handling of your data is governed by Stripe's Privacy Policy

5 Cookies

We use cookies and similar tracking technologies to maintain your session and analyze Platform usage. You may control cookie preferences through your browser settings; however, disabling certain cookies may affect Platform functionality.

6 Data Sharing and Disclosure

We may share your information with:

• Service Providers: Stripe (payments), email providers, and cloud hosting services — only to the extent necessary to operate the Platform
• Legal Requirements: If required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, users will be notified

7 Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

8 Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data ("right to be forgotten")
• Opt out of non-essential communications

9 Children's Privacy

EQUO is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

10 Security

We implement industry-standard security measures to protect your data, including:

• TLS/SSL encryption for all data in transit
• Secure, access-controlled server environments
• Stripe's PCI-DSS-compliant payment infrastructure

While we take reasonable precautions, no system is completely secure. We cannot guarantee absolute security.

11 Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on the Platform. The "Last Updated" date at the top of this page reflects the most recent revision.

12 Contact Us

For privacy-related questions or requests, contact: